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Contact Us

Want to get in touch? Send us a message below or book a complimentary consultation​ if you wanna chat.

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  • HOW EARLY SHOULD I BOOK?
    Since decorating is in such high demand, especially on Thursdays and Friday afternoons, we recommend booking decor services immediately after you've booked your Airbnb. Most clients book 4-6 months in advance. Groups who wait to book may find that their ideal setup time is not available, or the theme they want is sold out for that weekend.
  • CAN I CUSTOMIZE A PACKAGE?
    Yes! Our package levels are specifically designed to accommodate various budgets and levels of decor. However, if you want a package customized with only what you need, please contact us and let us know exactly what you want!
  • WHAT IS YOUR SERVICE AREA?
    You can find our service area here. If the house you are renting is outside of this service area, an additional travel fee may apply or we may not be able to provide services at all. Please contact us with any questions you may have about the service area.
  • CAN YOU DO A DIFFERENT THEME?
    Yes! Choose from one of our existing backdrops, and we'll work with you to customize vinyl lettering for the backdrop, custom cups, custom recovery kits, custom signs, and a custom letter balloon banner.
  • DO YOU DECORATE FOR BIRTHDAYS AND OTHER CELEBRATIONS?
    Yes! Any of our services can be customized for any celebration.
  • DO YOU OFFER A LA CARTE RENTALS?
    No, we do not rent individual package items a la carte (i.e. "Scottsdale" neon sign, pool floats, etc.)
  • WHAT IF I DON'T HAVE THE AIRBNB ADDRESS YET?
    If you do not have the Airbnb address and would like to proceed with booking, please submit your booking request and put "TBD" in the address field. Please include a link to your Airbnb listing in the comments section so we can get a general sense of where the house is located and ensure it is within our service area.
  • DO YOU PROVIDE SERVICES FOR HOTEL ROOMS?
    Unfortunately, we do not provide any services for hotel rooms.
  • HOW LONG DOES SETUP TAKE?
    Setup usually takes less than 45 minutes to complete, sometimes up to 1 hour.
  • CAN SETUP BE COMPLETED BEFORE WE ARRIVE?
    In many cases, yes! Our earliest start time for decorating is your confirmed check-in time or the time your Airbnb host allows us to go into the house. Decorating typically takes about 45 minutes to 1 hour to complete. If you are arriving earlier in the day, you may want to inquire about booking the house for the evening prior to your arrival and then checking with us to see if we are available to decorate it the evening before you arrive. It's also common for us to decorate while your party is out at happy hour or dinner, or you're welcome to be home as well! We don't mind.
  • DO I HAVE TO BE PRESENT DURING SETUP AND BREAKDOWN?
    You do not need to be present during setup or breakdown. If you will not be present, simply give us the address and entry code to let ourselves in. When we leave, we will lock up.
  • IF WE'RE NOT THERE, HOW DO YOU GET IN?
    When you get the code from your host, please email it to clientservices@scottsdalebachelorette.com or text it to us at 480.668.2613. We'll let ourselves in with the code and lock up when we're done. If you'd like us to text you when we're finished, we can! Just let us know.
  • WHEN IS PAYMENT DUE?
    Payment is due in full up-front at the time of booking.
  • WHAT IS YOUR CANCELATION POLICY?
    In the event of a cancellation, you will be refunded 50% of the amount paid. The remaining 50% will be retained as a cancellation fee. If you need to move your services to a new date, you may do so with no fee, subject to availability.
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